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How do I return an item?

Please take note of the following valid reasons for return/refund requests:
1. Damaged book/package

A. For items that are physically damaged, clearly show the following examples of damage:
- Scratches
- Torn parts
- Stained parts

B. For items with damaged packaging, clearly show:
- Unwrapped or opened box
- Severely crushed or dented box
- Ripped box tops
- Water damage on box
- Holes or tears
- Non-original or repacked box"
2. Book does not match description or pictures
3. Received wrong item
4. Incomplete or Missing item